Resilience in the Storm: HCA Healthcare’s Unyielding Hurricane Response

Melissa Harvey is the Assistant Vice President for Enterprise Emergency Operations for HCA Healthcare, the nation’s largest health system, comprised of 185 hospitals and 2,000+ sites of care in 20 states and the United Kingdom. She is responsible for advancing healthcare system preparedness across the organization and developing next-generation response capabilities to ensure a more resilient healthcare enterprise.

Harvey also also served as a member of the COVID Crisis Group, which aimed to pave the way for a potential National COVID Commission, preserve the lessons learned during the crisis, and recommend solutions to safeguard the nation from future threats. The Group published its report, Lessons from the COVID War: An Investigative Report in March 2023.

Previously, Harvey served as the Director of Strategic Projects at the Global Center for Health Security at the University of Nebraska Medical Center (UNMC) and Nebraska Medicine, where she developed public-private partnerships to advance the nation’s health security. She has more than a decade of federal healthcare experience, most recently at the U.S. Department of Homeland Security, where she served as the Director of Health Systems. In this role, Harvey oversaw the Department’s emergency care, electronic health records, and health security portfolios. During the COVID-19 response, she was detailed to the FEMA-HHS Healthcare Resilience Task Force, where she led the Hospital Team.

Until 2019, Harvey served as the Director of National Healthcare Preparedness Programs in the Office of the Assistant Secretary for Preparedness and Response (ASPR) at the U.S. Department of Health and Human Services, where she developed and advanced the implementation of policies, capabilities, and performance metrics that aimed to improve the nation’s overall healthcare emergency readiness. She led ASPR’s domestic healthcare system response to Ebola, including developing a regional and tiered infectious disease strategy for the nation’s healthcare facilities. She also concurrently served as the ASPR Chief of Staff, facilitating the Office’s policy and legislative priorities and its $1.5 billion budget.

Previously, Harvey served at the Central Intelligence Agency, and was the Manager of Emergency Management for Northwell Health in New York. At Northwell, she was responsible for all-hazards planning and response for New York State’s largest healthcare system. Melissa has clinical experience as an RN and an EMT. She attended Harvard University (MSPH), Boston College (BA), and George Mason University (BSN).